We are very generous with delivery and returns and we constantly try to deliver our customers their purchased product as soon as possible. We have various arrangements available to deliver your purchased product and you can also use them. If you want to receive your purchased product at a faster speed, you can contact our support helpline where our staff is available to help you. Our normal delivery system is 7 days and in this we try to deliver your every purchased item to you within 24 to 48 hours but due to various reasons it is almost always delayed. However, we are committed to definitely give you your purchased item within 7 days.

You can read our policy regarding returns on our return policy page but we want to tell you that if you return any such item which has been delivered to you by us in a correct manner but you are tampering with it, then we permanently deactivate you on our website and mobile app and also take appropriate action for it. We promise that if you have received the wrong product, we will definitely help you and we take full responsibility for it. You are very valuable to us and we are always trying to improve our services and we need your support for that.

We welcome you for any complaints and questions related to delivery and returns or if you want to share any experience with us, we also reward you for helping us. Please cooperate with us to improve our services so that we are able to provide you better services in future.

To make your shopping experience even better, we use open box delivery. Although it is not available on some products, but most of the products are delivered through open box delivery. During delivery, our delivery agent and courier partner open the purchased product in front of you and show it to you and if any error or deficiency is found in it, it is immediately returned and you get your money back and if you want, you are given another product in exchange for the same. The process of returning is much better through this medium and you also get the right product and the chances of any untoward incident become negligible. If you have received any wrong product and you have proof that you are right, then immediately inform our delivery agent at the time of opening the product and return the product immediately. Through open box delivery, we are also improving the delivery experience and we are seeing that the customer experience is also improving.

We aim to deliver fast and also provide the fastest returns. We also ensure that your returned product is refunded as soon as possible. As soon as your product is marked as faulty by our delivery agent, we will immediately refund you or replace the old product. Whether you will be given a new product or a refund is up to you and sometimes it depends on the seller. If you delay returning the product, you will be responsible for it but we request you to contact us immediately in such a situation.